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Engage Guru Privacy Policy

Scope:

This policy ('Privacy Policy' or 'Policy') describes the ways we collect, store, use and protect your personal information. This Privacy Policy describes the information, as part of the normal operation of our services, which we collect from you and what may happen to that information. Although this Policy may seem long, we have prepared it because we believe you should know as much as possible about our practices so that you can make informed decisions. Our parent, subsidiaries, and joint ventures operate under similar privacy practices as described in this Privacy Policy and, subject to the requirements of applicable law, we strive to provide a consistent set of privacy practices.

Our Commitment:

At Engage Guru ("ENGAGE"), we are extremely proud of our commitment to protect your privacy. We value your trust in us. We will work hard to earn your confidence so that you can enthusiastically use our services and recommend us to friends and family. Please read the following policy to understand how your personal information will be treated as you make full use of our website (the "Site").

Your Consent:

By using the Site and/or signing up for our relevant services, you accepted this Policy and consented to the collection, storage and use of the information that you disclose, and any information that can be collected based on your visitation and activity on such Site.

Notice:

We may amend this Policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. In addition, if the revised version includes a substantial change, we will provide you with 7 days' prior notice by posting notice of the change on the "Policy Updates" page of our website. After this seven (7) days' notice, you will be considered as having expressly consented to all amendments to this Policy. Any use of the Site and/or our services will be considered acceptance of the Policy then in place at the time.

Privacy Guarantee:

We do not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your express permission, or under the following circumstances set forth herein. We may share our data, including personal information about you, with our parent, affiliates, subsidiaries, joint ventures, representatives, agents, other companies with which we align, partner, or sponsor, or any combination of the same that are committed to serving your online needs and related services. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other users. Our parent, affiliates, subsidiaries, joint ventures, representatives, agents, other companies with which we align, partner, or sponsor, or any combination of the same follow privacy practices no less protective of all users than our practices described in this Policy, to the extent allowed by applicable law. We may also share your personal information when:
  • We provide the information to trusted partners who work on behalf of or with ENGAGE. Although we make good faith efforts to store the information in a secure operating environment that is not available to the public, we cannot guarantee complete security. These companies may use your personal information to help ENGAGE communicate with you about various goods and services, discounts, and other opportunities in which we think you may be interested provided by our partners. However, these companies do not have any independent right to share this information;
  • We will not share information unless the information relates to that of an adult or unless we obtain a parent's permission if the user is a child under age 18;
  • We respond to summons / warrants, court orders, or legal processes, or we need to establish or exercise our legal rights or defend against legal claims;
  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law;
  • ENGAGE, its parent, affiliates, subsidiaries, joint ventures, representatives, agents, other companies with which we align, partner, or sponsor, or any combination of the same will share or transfer some or all of your personal information with another business entity should we plan to merge with or to be acquired by that business entity. Should such a combination occur, we will require that the new combined entity follow this Privacy Policy with respect to your personal information.
Please note that these third parties may be in other countries where the laws on processing personal information may be less stringent than in your country. You may choose to give us personal information, such as your name and address or e-mail ID that may be needed, for example, to correspond with you, to download our white papers or to provide you with a subscription. If you tell us that you do not want us to use this information as a basis for further contact with you and/or you do not want us to share your information, we will respect your wishes. We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. To correct inaccuracies in your personal information, please return the message containing the inaccuracies to the sender with details of the correction requested.

Archiving and Display of Website Contents:

Search engines and other sites not affiliated with ENGAGE may archive or otherwise make available various screen shots, search terms, web postings, conversations, as well as other information. ENGAGE has no control over how such information and/or content is used.

How We Use Cookies:

When you visit the Site, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our Site. Our servers automatically record information ("Log Data") created by your use of the Services. Log Data may include information such as your IP address, browser type, the referring domain, pages visited, and search terms. Other actions, such as interactions with advertisements, may also be included in Log Data. We sometimes collect anonymous information from visits to our Sites to help us provide better customer service. When you access our website, we, or companies we hire to track how our Site is used, may place small data files called "cookies" on your computer. We send a "session cookie" to your computer when you log into your account. This type of cookie helps us to recognize you if you visit multiple pages on our Site during the same session, so that we don't need to ask you for your password on each page. Once you log out or close your browser, this cookie expires, and no longer has any effect. We also may use longer-lasting cookies for other purposes such as to display your e-mail address on our sign-in form, so that you don't need to retype the e-mail address each time you log in to your account. We may use this data to analyze trends and statistics and to help us provide better customer service. We maintain the highest levels of confidentiality for this information, our affiliates and vendors, if any, follow the same high levels of confidentiality. Anonymous information is used and analyzed only at an aggregate level to help us understand trends and patterns. None of this information is reviewed at an individual level. If you do not want your transaction details used in this manner, you can either disable your cookies or opt-out at the download or request page. We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website. Action Tags. Like most standard website servers, ENGAGE may employ a software technology called action tags (also known as 'web beacons', 'single pixel gifs', 'clear gifs' or 'web bugs'), which collect information and help to manage cookies, in order to gather information about Site usage. Action tags help ENGAGE identify and track the performance of web pages on the Site, therefore allowing ENGAGE to measure the performance and quality of the Site and to manage Site content. In addition, ENGAGE may use action tags in emails. This allows ENGAGE to gauge the effectiveness of certain communications by showing, for example, how many emails have been opened.

IP Addresses. An IP address is a number that is assigned to your computer when you use the Internet. Like most standard website servers, ENGAGE collects IP addresses and other technical information about your machine through your web browser such as your operating system, browser type and referring URL for the purposes of, among other things, system administration and to ensure the validity of user requests.

Log Files. Like most standard website servers, ENGAGE gathers certain information automatically and store it in log files, which contain information such as, among other things, IP addresses, browser type, operating system, ISP, date/time stamps and referring pages. Among other things, this information allows ENGAGE to track statistics and trends on an aggregate basis.

How We Protect, Store, and Use Personal Information We Collect:

Throughout this Policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been made anonymous, such that it does not identify a specific user. We store and process your personal information on our computers in the United States and at various international customer and operations support centers, and we protect it by maintaining physical, electronic and procedural safeguards. We use computer safeguards such as firewalls and data encryption; we enforce physical access controls to our buildings and files. We authorize access to personal information only for those employees who require it to fulfill their job responsibilities.

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. To that end, we use your personal information to:
  • Provide the services and customer support you request;
  • Process transactions and send notices about your transactions;
  • Resolve disputes, collect fees, and troubleshoot problems;
  • Prevent potentially prohibited or illegal activities;
  • Customize, measure, and improve our services and the content and layout of our Site;
  • Send you targeted marketing, service update notices, and promotional offers based on your communication preferences.

How to Control Communications with Us:

ENGAGE may, if you so elect, send direct mailers to you at the address, email address, or at other contact information given to us by you. You can control how we use your contact information to market our services to you by changing your preferences; you also have the option of 'opting-out' or 'unsubscribing' to any or all direct mailings by way of links provided at the bottom of each mailer. We respect your privacy and in the event that you choose to not receive such mailers, we will take all steps to remove you from the list.

Our Policy towards Children:

If you become aware that your child has provided us with personal information without your consent, please contact us at info@engageguru.com. We do not knowingly collect personal information from children under fourteen (14) years of age, without parental consent. If we become aware that a child under fourteen (14) years of age has provided us with personal information, we take steps to remove such information and terminate the child's account.

Dispute Resolution:

By visiting this Site you hereby accept the following:
  • THIS AGREEMENT SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE SUBSTANTIVE LAWS OF THE REPUBLIC OF INDIA AND THE STATE OF MAHARASHTRA, WITHOUT REGARD TO ITS CONFLICT OF LAWS PROVISIONS. Each party hereby submits to the exclusive jurisdiction of the Local Court at Pune, Maharashtra, India.
  • You may not use the Site or export the Materials in violation of any applicable export laws and other applicable local laws and regulations. If you access this Site, you are responsible for compliance with all local laws.

Contact Us:

If you have questions or concerns regarding this policy, you should contact us by emailing us at info@engageguru.com.

THIS PRIVACY POLICY WAS LAST UPDATED ON Jan 4, 2011. PLEASE RETAIN A COPY OF THIS PRIVACY POLICY FOR YOUR RECORDS.

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